What Does An Online Business Manager Do?

OBMs make sure that the right THINGS get done at the right TIME, by the right PEOPLE in the right WAY. We’re a business owner’s virtual BFF.

You can typically find OBMs hustling across these four areas:

  • Project Management – managing a launch, setting up a new online program or membership portal, establishing a website from start to finish, etc.
  • Operations Management – making sure there are systems in place for billing, client relationships, work flow, communications, etc.
  • Metrics Management – tracking stats so that your client knows exactly what’s working in their business and what isn’t & recommending next steps.
  • People Management – outsourcing, managing, and tracking the completion of the day-to-day tasks of your client’s team.